— SECURITY & DATA —

How we handle your menu data.

Your menu is a business asset. We treat it as one: encrypted in transit and at rest, retained only as long as necessary, never shared with third parties for anything outside the audit process. This page documents exactly what we collect, where it lives, and how long we keep it.

Where data lives

All MenuRegistry infrastructure runs in the United States. The specific components:

Hosting & serverless functions
Vercel (US-East region)
Database
Vercel Postgres, backed by Neon (US-East region)
File storage
Vercel Blob (US-East region) — uploaded menus, generated PDFs
Transactional email
Resend — account confirmation, audit receipts
Encryption in transit
TLS 1.2 or higher, enforced on all connections
Encryption at rest
Provider-managed encryption via Vercel and Neon defaults

Data we collect

We collect the minimum necessary to operate the service. By category:

Account data

Email address (required for login and transactional email). Name is optional. We do not collect phone numbers, addresses, or other personal details.

Payment data

Payment processing is handled entirely by Stripe. MenuRegistry never receives or stores card numbers, CVV codes, or bank account details. We hold your Stripe customer ID and subscription metadata (tier, billing cycle, status) only.

Audit data

The menu content you upload or paste (PDF file, image file, or text), the generated audit results (per-dish allergen matrix, risk flags), and audit metadata (timestamp, content hash, input format). This is the core data the service produces and retains for your audit log.

Server logs

IP address, user-agent string, and request paths are logged for 90 days. These logs are used for fraud detection, abuse prevention, and service reliability. They are not used for behavioral analytics or advertising.

Retention

We keep different categories of data for different lengths of time based on their purpose:

Uploaded menu files
Deleted from Vercel Blob storage 90 days after upload, regardless of account status.
Audit results & metadata
Retained in your audit log for the life of your account. Available until you delete individual audits or close your account.
Account data
Retained until you delete your account. Account deletion removes email, name, and all audit data from active databases.
Server logs
90 days, then deleted on a rolling basis.

Sub-processors

The following third-party services process data on our behalf. We have reviewed the data handling terms for each:

Vercel

Application hosting, serverless functions, file storage, database

Anthropic

Automated menu analysis (audit engine)

Anthropic does not train its models on customer API data per their commercial terms. Anthropic commercial terms

Stripe

Payment processing and subscription management

Resend

Transactional email (account confirmation, receipts)

Your rights (GDPR + CCPA)

Depending on your jurisdiction, you have rights over your personal data. These include the right to access a copy of the data we hold on you, the right to correct inaccurate data, the right to request deletion of your data, and the right to data portability (receiving your data in a machine-readable format).

To exercise any of these rights, email hello@menuregistry.com from the email address associated with your account. We will respond within 30 days. Account deletion requests are processed within 72 hours for active data and within 30 days for backup systems.

Security incident response

In the event of a confirmed security incident that affects your data, we will notify affected customers within 72 hours of confirming the incident. Notification will be sent to the email address on your account and will include a description of the data affected, the scope of the incident, and the steps we have taken in response.

If you believe you have identified a security vulnerability in MenuRegistry, please report it to hello@menuregistry.com. We will acknowledge receipt within one business day.

Questions about data handling? Email hello@menuregistry.com. Also see our Privacy Policy for the full legal treatment.